Published by InTouch Primary Care for this practice location. Confirm current policies and how they apply to your visit with the office.
What is Direct Primary Care (DPC)?
Direct Primary Care (DPC) is a simplified healthcare model that removes insurance companies from the doctor-patient relationship. This allows for easier access to care, cost savings, and higher-quality medical services. Patients pay a flat monthly fee for unlimited visits and direct communication with their doctor, eliminating surprise medical bills.
Practice FAQ source · checked 2026-11-06Is Direct Primary Care the Same as Concierge Medicine?
While both models emphasize personalized care, Direct Primary Care is more affordable and focuses on providing accessible healthcare through a flat monthly fee. Concierge medicine typically involves higher membership fees and may still bill insurance for certain services.
Practice FAQ source · checked 2026-11-06How Is InTouch Primary Care Unique?
InTouch Primary Care focuses on making healthcare more accessible and convenient. You can call, text, or email Dr. Ashaye directly so that you no longer have to delay your care. In addition, we prioritize preventive care and lifestyle-focused treatments to reduce dependence on medications. Our patients benefit from consistent, high-quality care designed to meet their individual health goals.
Practice FAQ source · checked 2026-11-06What Are the Benefits of InTouch Primary Care's Approach?
Patients receive same or next business day appointments, transparent pricing, and comprehensive care without the hassle of insurance. We provide long-term relationships with patients, allowing for personalized treatment and a stronger focus on preventive care.
Practice FAQ source · checked 2026-11-06Will I Benefit from InTouch Primary Care if I Don't Visit the Doctor Often?
Yes. Even if you rarely need medical care, you will have peace of mind knowing you can easily access your doctor when needed. Our proactive approach focuses on prevention and wellness to help you stay healthy.
Practice FAQ source · checked 2026-11-06Can I Still Visit If I'm Not a Member?
Yes. Non-members can access services such as allergy testing and treatment, weight management programs, pre-surgical evaluations, and guest healthcare plans. You can also schedule a consultation to explore membership options.
Practice FAQ source · checked 2026-11-06Can I Use My Health Insurance with InTouch Primary Care?
InTouch Primary Care does not bill insurance for services. However, you can use your insurance for prescriptions, lab tests, imaging, and specialist referrals.
Practice FAQ source · checked 2026-11-06Can I Pay My Membership Fees with an HSA or FSA?
HSA and FSA eligibility can vary based on your individual plan and current IRS rules. We recommend checking with your HSA/FSA administrator or tax advisor to determine whether your membership fee is eligible for reimbursement. HSA or FSA funds may still be used for many eligible healthcare expenses, including qualifying labs, prescriptions, and certain medically recommended supplements.
Practice FAQ source · checked 2026-11-06How Do I Schedule an Appointment?
Appointments can be scheduled by calling, texting, emailing. Members receive same or next business day appointments with minimal wait times.
Practice FAQ source · checked 2026-11-06What If I Need Specialist or Hospital Care?
Dr. Ashaye will coordinate your care with trusted specialists or hospitals if needed. While these services are not included in the membership, we ensure smooth communication and referrals.
Practice FAQ source · checked 2026-11-06What Payment Methods Do You Accept?
Our preferred payment methods are electronic bank transfer (ACH) or Zelle. We also accept credit and debit cards, which are subject to a processing fee.
Practice FAQ source · checked 2026-11-06Are There Any Hidden Fees Beyond the Membership Fee?
No. The flat monthly fee covers visits, direct doctor communication, and many in-office procedures. Additional services like lab tests or referrals will be discussed upfront.
Practice FAQ source · checked 2026-11-06Do You Offer Telemedicine or Virtual Visits?
Yes. We offer virtual visits via phone or video chat for non-urgent health concerns, providing flexible care options for busy schedules or when traveling.
Practice FAQ source · checked 2026-11-06Do You Offer Membership Plans for Small Businesses?
Yes. We offer customizable membership plans for small businesses to provide affordable healthcare for employees. These plans help promote wellness and reduce absenteeism.
Practice FAQ source · checked 2026-11-06Do You Offer Services for International or Out-of-Town Visitors?
Yes. We offer temporary care plans for international and out-of-town guests seeking short-term healthcare services without navigating traditional insurance systems.
Practice FAQ source · checked 2026-11-06What if I don’t have a high-deductible plan or any insurance at all? Can I still join?
Yes! You do not need insurance to become a member at InTouch Primary Care. Some of our members have no insurance at all. Others keep insurance but choose InTouch because they want more time, more access, and more personalized care. Our membership is open to anyone—no insurance required.
Practice FAQ source · checked 2026-11-06Do I need to cancel my insurance if I join InTouch?
No, while you don’t need insurance to join our membership—and you don’t need to cancel your current plan either. In fact, many members choose to keep a basic insurance plan (like a high-deductible plan) to help cover services we don’t provide, such as: Emergency care Specialist visits Hospital stays or surgeries Advanced imaging (CT scans, MRIs) Prescription medications Your InTouch membership covers your everyday primary care-personalized, accessible, and hassle-free. Insurance can still play a role for the bigger, unexpected needs.
Practice FAQ source · checked 2026-11-06Can I use HSA funds for labs, prescriptions, or supplements?
Yes. HSA funds can generally be used for eligible lab testing and prescription medications. Supplements may also qualify when they are recommended by a medical practitioner to treat a specific medical condition diagnosed by a physician. Supplements used only for general wellness typically do not qualify.
Practice FAQ source · checked 2026-11-06How do I know if I’m eligible to use an HSA with this membership?
Your HSA eligibility depends on your individual health plan, other coverage, tax circumstances, and current IRS rules. You are solely responsible for confirming your eligibility and the tax treatment of any HSA contribution or distribution with your HSA administrator, benefits advisor, tax professional, or legal advisor before enrolling or using HSA funds. HSA and DPC rules may change. InTouch Primary Care does not provide individualized tax or legal advice.
Practice FAQ source · checked 2026-11-06Why Choose Direct Primary Care?
We offer the personalized care you deserve providing:
Practice FAQ source · checked 2026-11-06